Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the StickerPrintingPress.co.uk website ("Website") and the sticker printing services ("Services") offered by StickerPrintingPress ("we," "our," or "us"), a company registered in the United Kingdom with its registered office at 5 Fairbank Ave, Rusholme, Manchester M14 4PU, UK.

By accessing our Website and using our Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our Website or Services.

We recommend that you print a copy of these Terms for future reference.

2. Definitions

In these Terms, the following definitions apply:

• "Customer," "you," or "your" refers to the individual or organization accessing our Website and/or using our Services.
• "Content" means any text, images, graphics, photos, audio, video, information, or other materials.
• "Order" means a request to purchase products or services submitted through our Website.
• "Products" refers to custom stickers, labels, and other printed materials offered through our Website.
• "Artwork" means any design, image, or graphic submitted by you for printing on our Products.

3. Use of Website

Our Website is intended for users who are at least 18 years of age. By using our Website, you confirm that you are at least 18 years old.

3.1 Acceptable Use

You agree to use our Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes:

• Using the Website in any way that breaches applicable local, national, or international laws or regulations
• Transmitting or uploading any material that contains viruses, Trojan horses, worms, or any other harmful programs
• Attempting to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website
• Attacking our Website via a denial-of-service attack or a distributed denial-of-service attack

3.2 Website Availability

We strive to ensure that our Website is available 24 hours a day. However, we cannot guarantee that our Website will always be available, error-free, or free from viruses or other harmful components. Access to our Website may be suspended temporarily without notice in case of system failure, maintenance, repair, or for reasons beyond our control.

4. Account Registration

Some areas of our Website may require you to register an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any provisions of these Terms.

5. Ordering Process

5.1 Order Acceptance

Your order represents an offer to purchase products from us. We will confirm receipt of your order by email, but this does not constitute acceptance of your order. Our acceptance occurs when we change the order status to "pending" and send you an order acknowledgment email.

5.2 Order Cancellation

We reserve the right to cancel or refuse any order at our discretion. Reasons may include:

• Product unavailability
• Inability to authorize your payment
• Errors in product or pricing information
• Inappropriate artwork (as defined in Section 10)

5.3 Product Information

While we make every effort to display products accurately, colors may appear differently on your screen compared to the printed product. We cannot guarantee that your computer's display of any color will be accurate.

5.4 Proofing Process

Before production, we will send you a digital proof for approval. Production will not begin until you have approved the proof. You are responsible for carefully reviewing the proof for any errors or issues. Once you have approved the proof, you accept responsibility for any errors that may appear in the final printed product.

6. Payment Terms

6.1 Prices

All prices shown on our Website are in British Pounds Sterling (£) and include Value Added Tax (VAT) at the current rate. Prices are subject to change without notice, but changes will not affect orders for which we have already sent an order confirmation.

6.2 Payment Methods

We accept payments through PayPal and bank transfers. We do not accept cash payments or cheques. All card payments are processed through secure payment gateways.

6.3 Payment Timing

Full payment is required at the time of placing an order. Production will not begin until payment has been received and cleared.

7. Delivery and Shipping

7.1 Delivery Methods

We use UPS and DHL for delivering all orders. Each order is trackable and will be delivered to your specified address.

7.2 Delivery Timeframes

Standard delivery time is 48 hours to 10 working days after artwork approval, depending on the product and quantity ordered. While we strive to meet these timeframes, they are estimates and not guarantees.

7.3 Delivery Charges

Free delivery is available for all orders over £30 within the UK and Europe. For orders below this amount, shipping charges will be calculated at checkout.

7.4 Delivery Address

You are responsible for providing an accurate delivery address. We cannot be held responsible for delays or non-delivery resulting from incorrect address information. Address changes can be made before dispatch by contacting our customer service team.

7.5 Collection

We do not offer a self-collection option. All orders are delivered to the specified address.

8. Cancellations and Refunds

8.1 Order Cancellation

You may cancel your order before it enters the printing process by contacting us via phone, email, or live chat. Once an order has entered the printing process, it cannot be cancelled.

8.2 Returns and Refunds

As our products are custom-made to your specifications, we generally do not accept returns unless there is a defect in the printing or material. If you believe your order has a defect, please contact us within 7 days of receipt with photographs of the issue.

8.3 Quality Guarantee

We guarantee the quality of our products. If there is a printing error or material defect that is our responsibility, we will offer a reprint or refund at our discretion.

8.4 Customer Errors

We cannot offer refunds or reprints for errors in the artwork that were approved by you during the proofing process, including spelling mistakes, design errors, or color choices.

9. Intellectual Property

9.1 Our Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of StickerPrintingPress or our licensors and is protected by UK and international copyright laws.

You may print or download extracts from our Website for your personal use on the following conditions:

• No content is modified in any way
• No images are used separately from accompanying text
• Our copyright and trademark notices appear in all copies

9.2 Prohibited Use

Unless otherwise stated, any use of content from our Website other than as authorized above is prohibited. If you breach these Terms, your permission to use our Website will cease immediately, and you must destroy any downloaded or printed materials.

10. User Content

10.1 Content Ownership

You retain ownership of any artwork or content you submit to us for printing. By submitting content, you grant us a non-exclusive license to use, reproduce, and modify your content solely for the purpose of providing our Services to you.

10.2 Content Restrictions

You agree not to submit any content that:

• Infringes on any third party's intellectual property rights
• Contains offensive, obscene, or illegal material
• Promotes discrimination, hatred, or violence
• Is defamatory or in breach of any contractual duty or confidence

10.3 Content Review

We reserve the right to refuse to print any content that we believe violates these restrictions. However, we are not obligated to review all submitted content and are not liable for printing content that may violate third-party rights or applicable laws.

10.4 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, and expenses (including legal fees) arising from content you submit that violates these Terms or infringes on any third party's rights.

11. Limitation of Liability

11.1 Disclaimer of Warranties

Our Website and Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect, special, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Any issues resulting from your failure to provide accurate information or approve proofs
• Color variations between on-screen displays and printed products
• Delays or failures in performance beyond our reasonable control

11.3 Liability Cap

Our maximum liability to you for any claims arising from or related to our Services shall not exceed the amount paid by you for the order giving rise to such claims.

11.4 Statutory Rights

Nothing in these Terms shall limit or exclude our liability for fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded by law.

12. Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your personal information, forms part of these Terms. By using our Website and Services, you consent to the processing of your data as described in our Privacy Policy.

13. Changes to Terms

We may revise these Terms at any time by updating this page. You should check this page regularly to ensure you are familiar with the current version, as it is binding on you.

Some provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of our Website.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact us: